Today's Metro North train derailment in the Bronx, NY, is awful, tragic, and unimaginable (doh, but real). Watching news interviews with numerous Bronx residents, I was struck by one articulate couple who gave detailed descriptions of the crash sounds and aftermath. One of the interviewees said she had to point out something important—and continued, noting that road signs in the Bronx are bad. Because of misleading signage, first responders lost not just a few possibly around 15 minutes arriving at the scene. Moral tag: clear design (planning, placement, typography) can save lives.
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